Debt Collection & Recovery

Our recoveries department prides itself as the most efficient in the Republic.The department works with various stakeholders to ensure that debt is recovered effectively and efficiently all to the delight of the client.

The debt collection process can be divided into two stages. During the extrajudicial phase, collection takes place without Court intervention. During the judicial phase, we do involve the Court. Because we are a law firm, we can assist you during both stages. Most matters are resolved during the extrajudicial phase, without Court intervention.

In principle, we always start the debt collection process with the extrajudicial phase. During this phase, we try to prevent Court intervention.We will contact your debtor to ensure that your debtor hasn’t paid as yet.At this stage, we write demand letters and make phone calls to the debtor trying to propose a settlement. At this stage we encourage Alternative Dispute Resolution (ADR). If this fails we announce litigation.

If the debtor does not pay within a set period of time, we can, in consultation with you, commence legal proceedings. We will always provide you with information in advance regarding the potential costs, and we only proceed after obtaining your permission. In this stage we have a number of options:

1. Ordinary civil proceedings; and
2. Winding-up / bankruptcy petition.